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College students walking on campus

Residents are the foundation to 43 NORTH APARTMENTS mission in downtown Madison and it's our highest priority to streamline your experience.


Access the RESIDENT CENTER to pay rent online, submit apartment maintenance requests, receive apartment announcements and perform all general apartment inquiries.

Visit our RESIDENT FAQ page to answer any immediate questions you may have.


43 NORTH APARTMENTS allows free, online, ACH rent payments through the RESIDENT CENTER. To access the RESIDENT CENTER to view your apartment lease, submit apartment maintenance requests, and setup your automated rent payments, please follow the steps outlined below:

  1. Click the "Pay Rent" button below. 

  2. Enter the email address that was used on your rental application.

  3. Click forgot password (if you haven't already accessed the system through the welcome email)

  4. Using the password emailed to you, log in to the RESIDENT CENTER accordingly.

Once you have logged in to the system, access the "Home", "Payments", "Requests", "Announcements", "Documents", and "Contacts" pages as needed. Should you need further support, please access the Resident Help Center by clicking on the upper right drop down menu and selecting "Help Center".


We address all resident maintenance concerns with prompt response, but response time may vary based on the degree of urgency.


Please use the table below to quantify the degree of emergency and address maintenance requests as needed via your online RESIDENT CENTER

All maintenance requests shall be entered via your online resident portal.

Plumber at Work

General Maintenance Classification

  • ​Item does not risk further damage to property, status will not worsen

  • Item is not a threat to the health and safety of occupants

  • Item can remain in current status for the next 12-24 hours without impact to residents

Emergency Maintenance Classification

  • Item is actively damaging property and cannot be contained

  • Item is risking health of occupants if it gets worse

  • The current status of item is impacting multiple tenants from varying units

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